Shipping policy

Shipping Policy

Processing Time

Once payment is received, your order is processed within 1–3 business days.

Shipping Time

As our products are shipped directly from our partners, delivery typically takes 6-10 business days within Germany. For international orders, delivery may take 10–20 business days.

Shipping Costs

Shipping costs are shown transparently at checkout before you complete your order.

Order Tracking

Once your order has shipped, you'll receive an email with a tracking number so you can follow your delivery status at any time.

Customs Fees

Deliveries from outside the EU may incur additional customs fees or import taxes, which are the responsibility of the recipient and are not included in our shipping costs.

Delays

Please note that delays may occur during periods of high demand or customs processing. We will do our best to inform you of any delays as early as possible.

If you have any questions about your delivery, feel free to contact us at any time.